FAQ
— About Concept One
Training index
All of our inspectors are trained according to the standards of
the American Society of Home Inspectors (ASHI) and have extensive
experience in the construction trades. Several Concept One inspectors
have attended Inspection Training Associates. ITA is the
first licensed home inspection school in North America. ITA's founder
helped to create ASHI, FREA and CREA — the organizations that
set standards for inspectors nationally.
Concept One inspectors obtain continuing education on home inspection
from the Professional Certification Institute and other agencies.
Certifications index
Concept
One inspectors are TRAINED and CERTIFIED to do various specialty
inspections:
- INFRARED
CAMERA for inspections to locate hidden problems. It is a non-destructive
or invasive type of inspection that can locate all sorts of situations
in buildings.
- The
MOLD TECH process and reporting system for Moisture Intrusion
Inspections of buildings, is a system designed to identify areas
of a building that may have water intrusion problems or the potential
for problems. Many insurance companies accept this system of reporting
for their use.
- We
do Building Energy Loss Inspections using a process developed
by HOME ENERGY TUNE UP. This is a nationally excepted reporting
system used by many financial institutions and property owners
alike to identify areas of energy loss in a building.
Licenses & Practice index
All Concept One inspectors use ASHI-approved forms and methods in
all Concept One inspections. Several of Concept One's inspectors
hold contractor licenses. (No license is required for building inspection
in the state of New Mexico.) We hold:
- Contractor's
License GB98 with the State of New Mexico
- Engineer's
Certificate with the State of New Mexico
Guarantees index
If a warranty is purchased, faulty components covered by the warranty
contract will be repaired, should they fail during the term of the
warranty. Our inspection and warranty contracts are available upon
request. See the Warranty and Terms & Conditions sections of
this site for more information.
Insurance
Coverage index
- Errors
& Omissions: Provided.
- General
Liability: $1,000,000 aggregate with Liberty Surplus Corp.
Agent Indemnification index
Our insurance coverage includes a “Limited Additional Insured
Endorsement” for referral agents and brokers.
Rating & Regulation index
Concept One is a member in good standing of the Better Business
Bureau with a rating of “satisfactory” and no claims
made in the past five years. ASHI reports no complaints about Concept
One. (The state of New Mexico has no regulatory department for home
inspections.)
Years in Business index
Concept One has been in business since 1996.
Affiliations index
- American
Society of Home Inspectors
- Better
Business Bureau
- Albuquerque
Board of Realtors
- New
Mexico Board of Realtors
Conflict Resolution index
Our paperwork, inspection contract and warranty all state that arbitration
is the process that will be used for conflict resolution. Further
we specifically state that we will exclusively use Construction
Arbitration Services, Inc. for conflict resolution
Contact
Concept One Home Inspections and Warranties.
phone:
(505) 232-2000
email: mail@conceptonenm.com
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